Returns & Exchanges

At Stührling, we want you to be completely satisfied with your timepiece. If you are not entirely happy with your purchase, we offer a 30-day return policy for items in original, unworn condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your watch in its original presentation box, including all warranty cards, manuals, and protective films.

3

Attach Shipping Label

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing